# Installation and purchase

JXL is an app for Jira that requires a Jira subscription.

To get started with your free trial, click the Try it free button on the Atlassian Marketplace (opens new window) or follow the steps below.

To purchase JXL click the Add it button in the Atlassian.com order form (opens new window) or follow the steps below.

Also see Frequently asked questions to find more detailed information about licensing and purchasing.

Keep in mind

To enable JXL in your Jira site you need to have Administer Jira Global permission.

# Jira Cloud

  1. Sign in to your Jira Cloud site.
  2. Open the Apps menu in the navigation header bar and choose Find new apps.
  3. Search for JXL and click on the app item in the results list.
  4. Click Try it free to start installing the app. Jira might take a moment for this.

Troubleshooting

If the installation is taking a long time and/or ends in Jira showing an indefinite error message, this is usually due to a missing or invalid payment method or an open quote (account in arrears). Even though the JXL trial is (and even your Jira trial or plan might be) free, Atlassian requires a valid payment method to be on file in order to start trials of third-party apps.

Find more information on how to resolve this in our here.

# Jira Data Center

JXL for Jira Data Center is compatible with Jira Data Center version 7.2 and above.

The menus and links described below might differ slightly depending on the versions of Jira Data Center and Universal Plugin Manager (opens new window) (UPM) you are using.

  1. Sign in to your Jira Data Center site.
  2. Open the Administration menu in the navigation header bar and choose Manage apps.
  3. Click Find new apps on the left of the page, if you're not already there.
  4. Search for JXL and click on the app item in the results list.
  5. Click Free trial or Buy now to purchase a license.
  6. You will be redirected to My Atlassian (opens new window) to get a license. Sign in, if needed.
  7. Enter your information and click Generate license.
  8. Click Apply license or copy and paste the license key manually.
Updated: 14 Nov 2024